Contact Us

Get in touch with our friendly team - we're here to help

Our Location

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Office Address

Office 1-2, Latton Bush Centre
Southern Way, Harlow
Essex, CM18 7BL

Get In Touch

Phone

01279 293 033

24/7 emergency line available

Email

enquiries@cloversupportgroup.co.uk

We aim to respond within 24 hours

Office Hours

  • Monday - Friday: 9:30 AM - 5:30 PM
  • Saturday and Sunday: Emergency Calls Only

24/7 Care Services Available

Additional Information

Our Complaints Policy

We are committed to providing high-quality care and continuously improving our services. If you have any concerns or complaints, we want to hear from you.

How to Make a Complaint

  1. Contact us directly: Speak to your care coordinator or call our office
  2. Written complaint: Email us at complaints@cloversupportgroup.co.uk
  3. Online form: Use the form below

What Happens Next

  • Acknowledgment within 24 hours
  • Investigation within 5 working days
  • Written response with resolution or action plan
  • Follow-up to ensure satisfaction

Submit a Complaint

Independent Review

If you are not satisfied with our response, you can contact:

Local Government and Social Care Ombudsman

Website: www.lgo.org.uk

Phone: 0300 061 0614

Care Quality Commission (CQC)

Website: www.cqc.org.uk

Phone: 03000 616161

Join Our Team

We're always looking for compassionate, dedicated individuals to join our care team. Discover rewarding career opportunities with excellent training and support.

Current Opportunities

Care Assistant
  • Full-time and part-time positions available
  • Competitive salary £11.50 - £13.00 per hour
  • Comprehensive training provided
  • Career progression opportunities
Senior Care Assistant
  • Experience in domiciliary care required
  • Salary £13.50 - £15.00 per hour
  • Leadership and mentoring responsibilities
  • Specialist training opportunities
Live-in Care Assistant
  • Accommodation and meals provided
  • Competitive weekly rates
  • Flexible working arrangements
  • Excellent support network

What We're Looking For

Compassionate and caring nature
Excellent communication skills
Reliable and punctual
Willing to undertake training
Valid driving license preferred
DBS check required

Working Days & Schedule

Flexible Schedules Available
  • Monday to Friday (office hours)
  • Weekends and evenings
  • Bank holidays
  • 24/7 live-in care
Shift Patterns
  • Morning visits: 7:00 AM - 11:00 AM
  • Afternoon visits: 12:00 PM - 4:00 PM
  • Evening visits: 5:00 PM - 10:00 PM
  • Overnight care: 10:00 PM - 7:00 AM

Apply Now

Accepted formats: PDF, DOC, DOCX (Max 5MB)

We take all feedback seriously and are committed to resolving any concerns quickly and effectively. Read our full complaints policy for more information about our process.

Care Enquiry Form

Tell us about your care needs and we'll get back to you with a tailored solution

Personal Information

Care Requirements

Additional Information

We will respond to your enquiry within 24 hours. For urgent care needs, please call us directly.