Domestic Support
Light housekeeping and domestic tasks to maintain a clean and comfortable living environment.
About Domestic Support
Our domestic support service helps you maintain a clean, safe, and comfortable home environment. We provide comprehensive household assistance while ensuring the highest standards of hygiene and infection control, creating a healthy living space for you and your family.
Comprehensive Domestic Support
- Thorough cleaning and housekeeping services
- Laundry and ironing assistance
- Shopping and errands support
- Home maintenance and organization
- Infection control and hygiene protocols
- Bed making and linen changes
Safe and Hygienic Environment
We understand the importance of maintaining a clean, hygienic home environment for health and wellbeing. Our trained staff follow strict infection control protocols and use professional-grade cleaning products to ensure your home remains safe and comfortable.
Excellence in Domestic Support
CQC "Good" Rating
Regulated and monitored to maintain the highest care standards
Specialized Training
Staff trained specifically in domestic support best practices
Person-Centered Care
Tailored approach respecting individual preferences and dignity
How We Deliver Domestic Support
Our proven process ensures you receive the highest quality care tailored to your needs
Initial Assessment
We conduct a comprehensive assessment of your needs, preferences, and home environment to understand exactly what support you require.
Care Plan Development
Based on your assessment, we create a personalized care plan that outlines exactly how we'll provide your domestic support support.
Carer Matching
We carefully match you with trained carers who have the right skills and personality to provide your specific care requirements.
Service Delivery
Your care begins with regular monitoring and reviews to ensure you're receiving the highest quality domestic support support.
Quality Assurance for Domestic Support
Our commitment to excellence in domestic support delivery
Service Standards
- Regular service delivery assessments
- Client feedback collection and analysis
- Care plan reviews every 3 months
- Staff competency assessments
- Quality improvement action plans
Staff Qualifications
- Minimum Requirements: Level 2 Health & Social Care Certificate
- Enhanced DBS: All staff undergo enhanced criminal background checks
- Specialized Training: Service-specific training modules completed
- Ongoing CPD: 40 hours continuing professional development annually
- Supervision: Monthly one-to-one supervision sessions
- Competency: Annual competency assessments and skills updates
Monitoring & Reviews
- Weekly Reviews: Care coordinators conduct weekly check-ins
- Family Involvement: Monthly progress reports shared with families
- Client Feedback: Quarterly satisfaction surveys completed
- Care Plan Updates: Reviews every 3 months or as needs change
- Incident Management: All incidents logged and investigated within 24 hours
- CQC Compliance: Regular internal audits ensure regulatory compliance
Equipment & Resources
- Professional care equipment provided
- Regular equipment safety testing
- 24/7 emergency communication systems
- Documentation and record-keeping systems
- Backup equipment and contingency plans
Our Quality Commitment
We are committed to continuous improvement in our domestic support services. Our quality assurance program includes regular audits, staff training updates, and client feedback integration to ensure we consistently exceed expectations.
Ready to Get Started with Domestic Support?
Contact us today for a free, no-obligation assessment and discover how our domestic support can support you.