Personal Care
Compassionate assistance with daily personal care needs including washing, dressing, and grooming.
About Personal Care
Our personal care services are designed to help you maintain your independence and dignity while receiving the support you need with daily living activities. Our trained carers provide compassionate assistance with a wide range of personal care tasks.
What We Include
- Assistance with washing and bathing
- Help with dressing and undressing
- Personal hygiene and grooming support
- Continence care and support
- Mobility assistance and transfers
- Skin care and pressure area management
Our Approach
We understand that receiving personal care can feel intrusive. That's why our carers are specially trained to provide intimate care with sensitivity, respect, and professionalism. We work with you to establish routines that work for your lifestyle and preferences.
Excellence in Personal Care
CQC "Good" Rating
Regulated and monitored to maintain the highest care standards
Specialized Training
Staff trained specifically in personal care best practices
Person-Centered Care
Tailored approach respecting individual preferences and dignity
How We Deliver Personal Care
Our proven process ensures you receive the highest quality care tailored to your needs
Initial Assessment
We conduct a comprehensive assessment of your needs, preferences, and home environment to understand exactly what support you require.
Care Plan Development
Based on your assessment, we create a personalized care plan that outlines exactly how we'll provide your personal care support.
Carer Matching
We carefully match you with trained carers who have the right skills and personality to provide your specific care requirements.
Service Delivery
Your care begins with regular monitoring and reviews to ensure you're receiving the highest quality personal care support.
Quality Assurance for Personal Care
Our commitment to excellence in personal care delivery
Service Standards
- All personal care delivered with dignity and respect
- Infection control protocols strictly followed
- Regular skin integrity assessments
- Documented care plans reviewed monthly
- Specialized equipment safety checks
Staff Qualifications
- Minimum Requirements: Level 2 Health & Social Care Certificate
- Enhanced DBS: All staff undergo enhanced criminal background checks
- Specialized Training: Service-specific training modules completed
- Ongoing CPD: 40 hours continuing professional development annually
- Supervision: Monthly one-to-one supervision sessions
- Competency: Annual competency assessments and skills updates
Monitoring & Reviews
- Weekly Reviews: Care coordinators conduct weekly check-ins
- Family Involvement: Monthly progress reports shared with families
- Client Feedback: Quarterly satisfaction surveys completed
- Care Plan Updates: Reviews every 3 months or as needs change
- Incident Management: All incidents logged and investigated within 24 hours
- CQC Compliance: Regular internal audits ensure regulatory compliance
Equipment & Resources
- Hospital-grade infection control supplies
- Specialized bathing and mobility equipment
- PPE supplied and regularly restocked
- Emergency communication devices
- Continence care products and disposal systems
Our Quality Commitment
We are committed to continuous improvement in our personal care services. Our quality assurance program includes regular audits, staff training updates, and client feedback integration to ensure we consistently exceed expectations.
Ready to Get Started with Personal Care?
Contact us today for a free, no-obligation assessment and discover how our personal care can support you.